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Resolved

Authentication API, VPS - 1, and 1 other service are down

May 14, 2026 at 1:50pm UTC
Affected services
vgtournaments.games
Payment API
Database Caching
VPS - 1
Database - 1

Resolved
May 16, 2026 at 1:31pm UTC

Infrastructure Recovery Update

EVERYTHING UP AND RUNNING SMOOTH

You may now access the platform live at its original url with zero errors and maximum efficiency.

What is done ?

  • New VM is Setuped -# This time is more powerful, fast and reliable.
  • All old data is recovered and shifted.
  • All Systems are up and running.

The whole downtime was for 1 Day and 18 hours
-# We know it took a little long

Thanks for the patience everyone and support ❤️.

Thanks
Raghav
CTO

Updated
May 16, 2026 at 10:23am UTC

Infrastructure Recovery Update

Great news — our production infrastructure has been successfully restored.

✅ New GCP VM deployed

This time more better
✅ Core data successfully recovered
✅ Database integrity verified
✅ Services currently being reconfigured

We are now rotating keys, updating configurations, and reconnecting all systems to bring everything fully operational again.

Some services may still experience temporary instability.

Thanks for the patience 💙

Updated
May 15, 2026 at 2:47pm UTC

🚨 Infrastructure Recovery Update

Good news — data recovery has started and should be completed within an hour

We’ve successfully initiated a full export of our production server data, and a ~30GB recovery file is currently downloading.

Please note that this doesn't mean that our platform is up and running. We are still down and maximum things won't work.

Thanks for the patience — we’re actively working to bring everything back online safely and as quickly as possible.

Updated
May 14, 2026 at 9:30pm UTC

🚨 IMPORTANT PLATFORM UPDATE

We are currently experiencing a major infrastructure outage affecting core platform services and backend systems.

As a result, some or all platform features may remain temporarily unavailable for the next few days while we perform recovery, optimization, and stability work.

Please do not panic if:
- pages fail to load,
- login/session issues occur,
- data updates appear delayed,
- certain systems become temporarily inaccessible.

Your support means a lot during this beta phase. This testing period is helping us identify critical scaling issues early so we can build a much stronger platform moving forward.

We’ll continue sharing updates as recovery progresses.

Updated
May 14, 2026 at 4:06pm UTC

Authentication API and Database - 1 went down.

Updated
May 14, 2026 at 3:58pm UTC

VPS - 1 is degraded.

Updated
May 14, 2026 at 2:05pm UTC

Authentication API recovered.

Created
May 14, 2026 at 1:50pm UTC

Authentication API went down.